The Terms and Conditions contained here are for both the protection of the customer and the company. If you require any further information please do not hesitate to contact us and we will be happy to help as best we can.
Copyright and Trademarks
All information contained in this website including images, descriptions, source code and all other material on and in the web site are copyright of tvbox.ie
When you purchase a product or products from our website we enter into a contract. This contract comes about with your purchase and the procedure for doing this is as follows:
- You add product/s to your basket.
- Go to checkout and complete all required information.
- Proceed to payment gateway where you are directed to Securipay to complete payment on their secure transaction site.
- Once you click to pay using your credit card details or PayPal account and we receive the confirmation email with your order we are then in contract.
- We will then process and dispatch your order provided it is in stock, and that you have not cancelled your order or that we have not accepted your order.
- You will then be sent a confirmation email of the dispatch with a tracking number.
- If the goods are not received in 14 days from the date order was placed, please contact us by email firstname.lastname@example.org.
Non Acceptance of an Order:
An order may not be accepted for the following reasons:
- The item ordered was not in stock
- Authorisation for payment not received
- An error in Pricing, Description or Product
All our products come with a 12 month manufacturer’s guarantee from date of purchase.